Privacy Policy – Building Souq Qatar

Last updated: 04.11.2025

Welcome to Building Souq, operated by Build Space Trading & Contracting (“we,” “our,” or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website (www.buildingsouq.com), you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect information from you when you browse, register, or make a purchase on our website. This may include:

a. Personal Information

• Name, contact number, and email address

• Billing and shipping addresses

• Payment details (processed securely through our payment gateway; we do not store your card information)

• Account login credentials (if you register for an account)

b. Non-Personal Information

• Browser type, device type, IP address, and operating system

• Pages viewed, time spent, and browsing behavior on our site

• Cookies and other tracking technologies (see Section 6)

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2. How We Use Your Information

We use your personal data only for legitimate business purposes, such as:

• Processing and fulfilling your orders

• Communicating order status, delivery updates, and support information

• Managing your account and preferences

• Sending invoices, confirmations, and receipts

• Improving our website experience and product offerings

• Notifying you about promotions, special offers, or new products (you can unsubscribe anytime)

• Complying with applicable laws and regulations in the State of Qatar

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3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information.

However, we may share limited information with trusted third parties to perform specific services on our behalf, such as:

• Payment processors (to handle online transactions securely)

• Delivery and logistics partners (to deliver your orders)

• IT and marketing service providers (for website analytics, newsletters, etc.)

These third parties are contractually obligated to keep your data confidential and use it only for the agreed purpose.

We may also disclose information if required by law, regulation, or legal authority in the State of Qatar.

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4. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

All payment transactions are encrypted and processed via secure payment gateways compliant with PCI DSS (Payment Card Industry Data Security Standards).

While we strive to protect your data, no online transmission is 100% secure, and we cannot guarantee absolute protection.

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5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate information

• Withdraw consent to receive marketing emails

• Request that we stop using your data for specific purposes

You can exercise these rights by emailing us at support@buildingsouq.com or contacting our customer service.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences and cart items

• Analyze website traffic and performance

• Personalize content and promotions

You can manage or disable cookies through your browser settings. However, some parts of the site may not function properly without them.

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7. Data Retention

We retain your information only for as long as necessary to:

• Fulfill your orders and provide services,

• Comply with legal obligations, and

• Resolve disputes or enforce our agreements.

Once data is no longer needed, it will be securely deleted or anonymized.

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8. Third-Party Links

Our website may contain links to other websites for your convenience.
Please note that we are not responsible for the privacy practices or content of those third-party websites.
We encourage you to read their privacy policies before sharing any personal information.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact:

Building Souq Qatar
📍 [Insert Office Address]
📧 privacy@buildingsouq.com
📞 +974 [Insert Contact Number]